Terms and Conditions

1. Personal Information

"Kisan Network" is the registered trademark of IDS Kisan Network Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at First Floor, Dhanraj Chambers, No.5 Satbari, New Delhi 110074. The domain name www.kisannetwork.com is owned by the Company.

The Company respects your privacy and values the trust you place in it. Set out below is the Company's 'Privacy Policy' which details the manner in which information relating to you is collected, used and disclosed.

All users and visitors to www.kisannetwork.com (Site) and/or the Kisan Network App, are advised to read and understand our Privacy Policy carefully, as by accessing the Site, installing the app or registration thereof you agree to be bound by the terms and conditions of our Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site, install the app or continue with the registration process.


Our Privacy Policy is incorporated into the Terms and Conditions of Use of the Site, and is subject to change from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy as posted on the Site.

Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us at info@kisannetwork.com

2. Contractual Relationship

These Terms of Use ("Terms") govern the access or use by you, an individual, from within any country in the world of applications, websites, content, products, and services (the "Services") made available by IDS Kisan Network Private Limited., a private limited liability company a company incorporated under the Companies Act, 1956 with its registered office at First Floor, Dhanraj Chambers, No.5 Satbari, New Delhi 110074 and operating under the registered trademark "Kisan Network"

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Kisan Network. If you do not agree to these Terms, you may not access or use the Services.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. The Terms of Use herein are subject to change from time to time by the Company without notice. It is strongly recommended that you periodically review the Terms of Use as available on the Application.

The terms 'visitor', 'user', 'you' hereunder refer to the person visiting, accessing, browsing through and/or using the Site or the app at any point in time.

Should you have any clarifications regarding the Terms of Use, please do not hesitate to contact us at info@kisannetwork.com.

3. Services Overview

The Site is a platform for users to undertake sale & purchase transactions with third parties. The Company is not and cannot be a party to or control in any manner any transaction between you and the third party sellers. YOU ACKNOWLEDGE THAT KISAN NETWORK DOES NOT PROVIDE OR SELL OR PURCHASE ANY CROPS OR COMMODITIES OR PROVIDE LOGISTICS SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER AND ALL SUCH BUYING & SELLING ARE BETWEEN YOU AND THE THIRD PARTY WHO ARE NOT EMPLOYED BY KISAN NETWORK OR ANY OF ITS AFFLIATES.

As part of the registration process on the Site, the Company may collect the following personally identifiable information about you: Name - including first, middle and last name, email address, mobile phone number and other contact details, demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the Site you visit/access, the links you click on the Site, the number of times you access a particular page/feature and any such information. Information collected about you is subject to the Privacy Policy of the Company which is incorporated in these Terms of Use by reference.

4. Eligibility

Services on the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Site.

However, if you are a minor, i.e. under the age of 18 years, you are not entitled to use the Site/App. You are prohibited from bidding, sale or purchase of any material. The Company reserves the right to terminate or refuse your registration, or refuse to permit access to the Site, if it is discovered or brought to its notice that you are a minor.

5. License

Subject to your compliance with these Terms, Kisan Network grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your use. Any rights not expressly granted herein are reserved by Kisan Network and Kisan Network's licensors.

6. Restrictions

The limited sub- license does not include/permit any derivative use of the Site/App or its contents; any downloading or copying of information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. The Application or any portion of the Site/App may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Application or of the Company and/or its affiliates without the express written consent of the Company. You may not use any meta tags or any other "hidden text" utilizing the Company's name or trademarks without the express written consent of the Company. You shall not attempt to gain unauthorized access to any portion or feature of the Site/App, or any other systems or networks connected to the Site or to any server, computer, network, or to any of the services offered on or through the Site/App, by hacking, 'password mining' or any other illegitimate means.

You agree not to use the Site or App for any of the following purposes:

1. Disseminating any unlawful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever.

2. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

3. Gaining unauthorized access to other computer systems.

4. Interfering with any other person's use or enjoyment of the Site.

5. Breaching any applicable laws.

6. Interfering or disrupting networks or web sites connected to the Site.

7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

8. Impersonating another person.

9. Harms minors in any way.

10. Use the site for child or human trafficking.

11. Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

12. Conducting any activities that are misleading or known to be false in any way.

7. Account & Registration Obligations

All users have to download and register for using the services of the Site/App. You must keep your account and registration details current and correct for communications related to your sale & purchases from the Site. By agreeing to the Terms of Use, the user agrees to receive promotional communication and newsletters from the Company and its partners. The user can opt out from such communication and/or newsletters either by unsubscribing on the Site itself, or by contacting the customer services team and placing a request for unsubscribing. All users also agree to receive text messages or SMS on their mobile for the services they click or they communicate to the call centre.

8. Pricing

The prices at which you sell or purchase are the prices that are agreed between you and the third party. The responsibility of delivery or acceptance of the product or money is agreed between you and the third party. In case of any dispute you agree and understand that Kisan Network or its affiliates are just a facilitator who charges fees for the services rendered. So all such disputes are to be handled by you and the third party without any liability to Kisan Network. However in any case the liability of Kisan Network will be limited or less than the fees charged to you for any such transaction.

9. Promotion Scratch Cards

From time to time, the Company may at its discretion offer a user promotional scratch card entitling you to encash the applicable value of such cards against service fee for a deal on the Site/App.

When using promotional scratch cards the user cannot claim refund values in rupees and neither will it be credited into your account for any unsuccessful deal.

10. Cancellation by Site / User & Refund

As a seller you can cancel a deal anytime upto the cut-off time but before a buyer accepts and pays his fees for the same by calling our customer service. In such case we will credit the fee you paid into your account on the Site/App. Such credit shall be available and may be used to pay any subsequent fee on the Site/App. However you cannot cancel after a buyer has accepted the same.

As a buyer you cannot cancel a deal after you have paid the fee. However if the seller cancels after your acceptance then the fee paid by you will be credited to your account on the Site/App. Such credit shall be available and may be used to pay any subsequent fee on the Site/App.

In the request labor feature the fee paid for advertising or responding is non-refundable.

The Company at its sole discretion may cancel any order(s): (a) if it suspects a user has undertaken a fraudulent transaction, or (b) if it suspects a user has undertaken a transaction which is not in accordance with the Terms of Use, or (c) for any reason outside the control of the Company.

We maintain a negative list of all fraudulent transactions and non-complying users, and reserve the right to deny access to such users at any time or cancel any deals placed by them in future.

If there are any errors in calculating the fee or typographical error, you shall be notified as soon as such error comes to the notice of the Company. In such an event, the Company reserves the right to cancel your deal and refund any monies that have been paid by you as fees for sealing the deal. However, in any case the Company is not responsible for refund of any monies for whatever reason between you and the third party.

11. Modification of Terms & Conditions of Service

Kisan Network may at any time modify the Terms & Conditions of Use of the Site/App without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site/App. You should regularly review the Terms & Conditions on the Site/App. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site/App.

12. You Agree and Confirm

a) That any transaction on the Site/App is between you and the third party and the role of Kisan Network is that of a facilitator

b) That you will use the services provided by the Site for lawful purposes only, and comply with all applicable laws and regulations while using and transacting on the Site/App.

c) You will provide authentic and true information in all instances where any information is requested of you. The Company reserves the right to confirm and validate the information and other details provided by you at any point of time.
If at any time, the information provided by you is found to be false or inaccurate (wholly or partly), the Company shall have the right in its sole discretion to reject registration, cancel all orders, and debar you from using its services and other affiliated services in the future without any prior intimation whatsoever, and without any liability to you.

d) That you are accessing the services available on the Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through the Site/App.

e) That before sealing a deal with the third party, you shall check and review the product description carefully and in sufficient detail. By sealing a deal on the Site/App, you agree to be bound by the conditions of deal included in the deal or negotiation process with the third party, without exception.

13. Disclaimer

Kisan Network displays the image of the crop loaded by you or the third party as it is. However, the actual colour, size, shape and appearance of the crop may have variations from the depiction on your mobile/computer screen.

The Company does not make any representation or warranties in respect of the products available on the Site/App nor does the Company implicitly or explicitly support or endorse the sale or purchase of any products on the Site/App. The Company accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The quality information about the product on the Site/App are indicative and may not reflect the actual situation or condition. You are advised to make your own quality assessment and use your best and prudent judgment before entering into any transaction through the Site/App.

You acknowledge and agree that the Company acts as a facilitator for retrieval and delivery of product(s) sold and purchased on the Site/App, and that the Company has no relationship with you other than to provide such retrieval and delivery service. At no time shall the Company have any right, title or interest to any product(s). The Company does not have any control over the quality, failure to provide or any other aspect whatsoever of the product(s) and is not responsible for damages or delays as a result of deals that are stuck on the Site/App.

14. Reviews, Feedback, Submission

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered on the Site or otherwise disclosed, submitted or offered in connection with use of the Site (collectively, the Comments) shall be and remain the property of the Company. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company shall exclusively own all such rights, titles and interests in the Comments and shall not be limited in any way in its use, commercial or otherwise.

The Company will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from any Comments, and publish, display and distribute any Comments submitted for any purpose whatsoever without restriction and without compensating the user in any way.

The Company is and shall be under no obligation to: (i) maintain any Comments in confidence; or (ii) pay compensation for any Comments; or (iii) respond to any Comments. You agree that any Comments submitted by you on the Site will not violate the Terms of Use or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you on the Site will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of 'spam'. The Company does reserve the right (but assumes no obligation) to monitor, edit and/or remove any Comments submitted on the Site. You hereby grant the Company the right to use names that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, responsible for the content of any Comments you make and you agree to indemnify the Company and its affiliates against all claims, loss and liabilities resulting from any Comments you submit.

Further, any reliance placed on Comments available on the Site from a third party shall be at your sole risk and expense.

15. Copyright & Trademark

Kisan Network, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, images, content and other materials which appear on the Site/App. Access to or use of the Site/App does not confer and should not be considered as conferring upon anyone any license to the Company or any third party's intellectual property rights. All rights, including copyright, in and to the Site/App are owned by or licensed to the Company. Any use of the Site/App or its contents, including copying or storing it or them in whole or part is prohibited without the permission of the Company.

You may not modify, distribute or re-post anything on the Site/App for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks/service marks of the Company, its affiliates, its partners or its suppliers/service providers. All other marks are the property of their respective owners. No trademark or service mark license is granted in connection with the materials contained on the Site/App. Access to or use of the Site/App does not authorize anyone to use any name, logo or mark in any manner. References on the Site/App to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply the Company's endorsement, sponsorship or recommendation of the third party, the information, its product or services.

The Company is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access a link of any third party websites, you do so entirely at your own risk and expense.

16. Objectionable Material

You understand that by using the Site/App or any services provided on the Site/App, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Site/App and any service at your sole risk and that to the fullest extent permitted under applicable law, the Company and its affiliates shall have no liability to you for any content that may be deemed offensive, indecent, or objectionable to you.

17. Indemnity

You agree to defend, indemnify and hold harmless Kisan Network, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Kisan Network or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

18. Limitation of Liability

The aggregate liability of the Company, if any, that can be established and proved pursuant to a claim, shall in no event extend beyond refund of the service fee charged directly by Kisan Network from a user for purchase/sale/advertisement made pursuant to a transaction under which such liability has arisen and been established.

It is acknowledged and agreed that notwithstanding anything to the contrary, the Company shall not be liable, under any circumstances, whether in contract or in tort, for any indirect, special, consequential or incidental losses or damages, including on grounds of loss of profit, loss of reputation or loss of business opportunities.

19. Termination

This User Agreement is effective unless and until terminated by either you or the Company. You may terminate this User Agreement at any time, provided that you discontinue any further use of the Site. The Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site/App.

Such termination will be without any liability to the Company. The Company's right to any Comments and to be indemnified pursuant to the terms hereof, shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation towards the third party or for you to pay the service fee for a deal sealed through the Site/App or affect any liability that may have arisen under the User Agreement prior to the date of termination.

20. Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Kisan Network and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in New Delhi. The High Court of judicature at Delhi alone shall have the jurisdiction and the Laws of India shall apply.

21. Grievance Policy

In accordance with Information Technology Act, 2000 and the Information Technology (Intermediaries Guidelines) Rules, 2011, the name and contact details of the Grievance Officer who can be contacted for any complaints or concerns pertaining to the Site, including those pertaining to breach of the Terms of Use or and other polices are published as under.

IDS Kisan Network Private Limited
First Floor, Dhanraj Chambers
No. 5 Satbari
New Delhi - 110074
7289000900
Email address: info@kisannetwork.com




Privacy Policy

Personal Information

"Kisan Network" is the registered trademark of IDS Kisan Network Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at First Floor, Dhanraj Chambers, No.5 Satbari, New Delhi 110074. The domain name www.kisannetwork.com is owned by the Company.

The Company respects your privacy and values the trust you place in it. Set out below is the Company's 'Privacy Policy' which details the manner in which information relating to you is collected, used and disclosed.

All users and visitors to www.kisannetwork.com (Site) and/or the Kisan Network App, are advised to read and understand our Privacy Policy carefully, as by accessing the Site, installing the app or registration thereof you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site, install the app or continue with the registration process.


Our Privacy Policy is incorporated into the Terms and Conditions of Use of the Site and/or Kisan Network App, and is subject to change from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy as posted on the Site.

Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us at info@kisannetwork.com.

Information that we collect & store

As part of the registration process on the Site and/or App, Kisan Network may collect the following personally identifiable information about you: Name including first, middle and last name, email address, mobile phone number and contact details, Demographic profile (like your age, date of birth, gender, occupation, education, address etc.), crops you deal in and information about your location. We also collect data of the pages on the site/app you visit/access, the links you click on the site/app, the number of times you access the page and any such browsing or access information.

We collect transaction details related to your use of our Services, including the type of crop sale or purchase requests, date and time the service was provided, amount negotiated and charged and other related transaction details.

Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Site. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Site [of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.

We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

PLATFORM PERMISSIONS

Most mobile platforms (Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. Android devices will notify you of the permissions that the Kisan Network app seeks before you first use the app, and your use of the app constitutes your consent.

Kisan Network collects the information as a part of voluntary download and/or registration, posting a sale or deal or the deal seal process. The site or app may contain links to other Web sites. Kisan Network is not responsible for the privacy practices of such Web sites which it does not own, manage or control.

How we use the information

Kisan Network will use your personal information to provide personalized features to you on the Site/App and to provide for responses to you through the Site/App and other channels. Kisan Network will also provide this information to other registered users to respond to your posting or its business associates and partners to get in touch with you when necessary to provide the services requested by you. Kisan Network will use this information to preserve transaction history as governed by existing law or policy. Kisan Network may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Kisan Network will also use this information to serve various promotional and advertising materials to you via display advertisements. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of Kisan Network for the purpose of creating additional features on the app or website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.

Kisan Network will not use your financial information for any purpose other than to complete a transaction with you. Kisan Network may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site's or App terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

Choices Available Regarding Collection, Use and Distribution of Information

To protect against the loss, misuse and alteration of the information under its control, the Company has in place appropriate physical, electronic and managerial procedures. For example, the Company servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the Company endeavours to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using the Site, you agree that the Company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.

Please note that we will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to info@kisannetwork.com for necessary action.

Inaccurate Information

To correct or update any information you have provided, you are advised to call our customer care at 7289000900 and provide information only once you receive an access code on your mobile.

Policy Updates

Kisan Network reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

In the event you wish contact the company or to report a breach of the Privacy Policy, you may contact the designated Grievance Officer of the Company at:

IDS Kisan Network Private Limited
First Floor, Dhanraj Chambers
No. 5 Satbari
New Delhi - 110074
7289000900
Email address: info@kisannetwork.com